Deliver exceptional customer experiences with Tntra’s Salesforce Services.
Unlock the power of Salesforce integration with Tntra. Sales, marketing, or customer service - streamline customer journeys across all touchpoints.
Salesforce Creates Unmatched Customer Experiences
Consumers need a consistent experience—from marketing to sales to after-sale support. They believe their interaction with physical and digital channels will be seamless. Your team needs the right tools to match these expectations.
Will Salesforce create an easier interconnected customer experience? By integrating the Salesforce cloud, companies can:
Establish a single source of truth for customer data.
Improve departmental coordination, automation, and productivity.
Deliver better experiences with faster sales cycles.
Make better decisions to stay competitive in today’s market.
Integrate Salesforce and Create a Unified Delivery Mechanism
Don't let siloed data hold you back. Integrate Salesforce to unify your customer view, automate workflows, and gain actionable insights that drive growth.
Product Development
- Product development on lightning platform for ISVs who want to get listed on AppExchange
- Building salesforce.com connectors for legacy apps
- Product implementation and support for your customers’ SFDC production environments and handling data migration requirements
- AppExchange development services - assisting clients with packaging, security review, and AppExchange listing
Implementation Services
- Salesforce Product implementation for Sales, Service, Marketing, and Experience Cloud
- Data migration and integration with legacy apps
- Customization for automating the business processes which are not achievable through native implementation
Managed Services
- Implementation and ongoing management of standard Salesforce and AppExchange solutions in the customer’s production org/environment
- Custom development to address any gaps between out of the box functionality and business requirements
Integration Services
- Services for integrating Salesforce applications to other enterprise applications. Our Salesforce integration services include:
- Salesforce integration design
- Salesforce integration development
- Integration components testing
- Integration deployment
Domains
Finance
Healthcare
Banking
E-Commerce
Insurance & Warranty
Configure, Price & Quote
Support Services
Customer Relationship Management
Supplier Management
Data Management
Automation
Data Migration
Marketing
AI
Integration
Salesforce Clouds
Team composition and expertise
1. Certifications
- Associate - 18
- Administrator - 9
- Platform Developer I - 6
- Platform App Builder - 2
- Service Cloud Consultant - 1
- Experience Cloud Consultant - 1
- Sharing and Visibility Architect - 2
2. Trailhead Ranks
- Badges 2500+
- Superbadges 200+
- Ranger 15+
- Double Ranger 2
3. Team Composition
- Solution Architect
- Technical Architect
- Technical Lead
- Developer
- Business Analyst
Bridge the Gaps in Customer Expectations with Tntra’s Salesforce Services
We assist companies in improving their client acquisition, retention, and overall experience through well-planned and tailored services for elevating customer expectations.
Higher Customer Satisfaction
With seamless omnichannel support, we provide personalised sales and service experiences, and we give service agents predictive information to increase client engagement and loyalty.
Better Sales Effectiveness
We use Salesforce to make prospect pipeline information easily accessible so that we can maximise the selling process and quickly bring on more new clients.
Improved Marketing Efficiency
We digitise processes to improve the efficacy of marketing and to make lead generation and campaign management more efficient.
Common Implementation Considerations
In general whenever working for a Salesforce based solution following is the technical approach that the team follows while solutioning and implementing:
- Detailed requirement delving to identify the feature and functional support needed from the Salesforce platform.
- Identify the right product to support the business requirements.
- Make a decision on Build v/s Buy based on the requirements complexity, mapping to Salesforce available features, cost efficiency, maintenance etc.
- Following right development methodology at time of implementation, mostly Agile.
- Deep dive into the data requirements of the platform as that will be the key factor in the success of the developed feature.
- Reporting on the data will be a key factor to the success of any implementation as insights into the difference that we are making needs to be highlighted. Focus on data model that supports right reporting.
- Security configuration has to be assessed and designed carefully to maintain the security of the data at the same time seamless availability of the information’ .
- Focus on scalable architecture to not just handle the current but futuristic requirements too.
- Identify the integration requirements as part of the overall design which might include batch processing or real time processing based on the use cases.
- For any new implementations, data migration will be a key activity. Planning for the same in advance is a must.
- Throughout the process appropriate documentation to be generated in form of tech specs, user stories, functional flows, test cases etc. to support post implementation maintenance.
- Support and Maintenance planning for longer run will help in longer life and best usage of the platform developed.
Tntra believes that a good company builds and delivers marquee products and services.
But, a great company impacts the lives of all of its stakeholders for the better.
Salesforce Solution for Lead Management in Real Estate
- Industry: Real Estate
- Location: USA
Real estate agents require effective tools to manage properties, communicate with buyers and sellers, and close agreements in the competitive real estate market of today...
Automate Testing with AccelQ for Test Efficiency
- Industry: Software Testing
- Location: USA
Organizations rely significantly on Salesforce to handle customer connections, sales processes, and other crucial tasks in the fast-paced business world of today....
Streamlined Healthcare Data Solutions with Salesforce Data Cloud
- Industry: Healthcare
- Location: USA
The client is a leading company committed to offering healthcare focused essential data solutions. In order to satisfy the increasing need for thorough and practical insights,...
Automate Data Collection for Oil & Manufacturing Company using Salesforce
- Industry: Oil & Manufacturing
- Location: Middle East
Updating a database of current petrol prices is a significant task for multinational corporations involved in the energy sector. Time-consuming and error-prone....
Empowering Healthcare Sales Teams with Salesforce Integration
- Industry: Healthcare
- Location: USA
In today's rapidly changing healthcare sector, organizations face enormous pressure to optimize operations, improve customer experience, and drive revenue growth....
Integrate Salesforce to Efficiently Manage Warranty Operations
- Industry: Automotive
- Location: USA
The complex warranty systems, high claim volume, and convoluted sales procedures that define the automotive business. Our client, a well-known company in the vehicle warranty industry....
Integrate Salesforce Marketing Cloud for Personalized Customer Journeys
- Industry: Finance
- Location: USA
This case study looks at the difficulties the online learners hub support process encountered and the ways in which those difficulties were overcome to improve productivity and user happiness....
Implementation of Salesforce Marketing Cloud for Financial Services
- Industry: Finance
- Location: USA
Targeted marketing initiatives are often hampered by fragmented consumer data in the finance industry. Departmental silos result in uneven messaging across media....
Get In Touch