Customize and enhance Salesforce applications to meet specific business needs. We create custom apps, integrating third-party tools, and developing unique workflows that improve operational efficiency. For instance, a healthcare provider might utilize Salesforce development to create a custom patient management system that integrates with electronic health records, allowing staff to track patient interactions seamlessly. Our Salesforce development capabilities include:
- Product development on lightning platform for ISVs who want to get listed on AppExchange
- Building salesforce.com connectors for legacy apps
- Product implementation and support for your customers
- SFDC production environments and handling datamigration requirements
- AppExchange development services - assisting clients with packaging, security review, and AppExchange listing
Strategically deploy Salesforce solutions tailored to meet the unique needs of your business. We offer requirements gathering, system configuration, user training, and change management to ensure a smooth transition. For example, a manufacturing company looking to enhance its sales processes might engage implementation services to set up Salesforce Sales Cloud. The implementation team would customize the platform to track leads, manage opportunities, and automate reporting, leading to improved sales visibility and efficiency. Our Salesforce implementation capabilities include
- Salesforce Product implementation for Sales, Service, Marketing, and Experience Cloud
- Data migration and integration with legacy apps
- Customization for automating the business processes which are not achievable through native implementation
Get ongoing support and management of Salesforce environments to ensure optimal performance and alignment with business objectives. We offer system administration, user support, and proactive maintenance. For example, a company might engage a managed services provider to handle routine updates, monitor system performance, and provide training for new users. This allows the business to focus on core activities while ensuring their Salesforce instance remains efficient and effective. Our Salesforce managed services include:
- Implementation and ongoing management of standard Salesforce and AppExchange solutions in the customer’s production org/environment
- Custom development to address any gaps between out of the box functionality and business requirements
Ensure the reliability and performance of Salesforce applications before they go live. We offer functional testing, regression testing, and user acceptance testing to identify any issues and verify that the system meets user requirements. For example, a financial services firm might conduct extensive testing of a newly implemented Salesforce feature designed for managing client portfolios. By rigorously testing the feature, the firm can ensure that it functions correctly and meets compliance standards.
- Salesforce functional testing comprising of unit and process testing
- Manual and automated testing
- Tool evaluation and cloud-readiness testing before Salesforce implementation
- API testing for 3rd party applications
Connect Salesforce with other systems and applications to create a cohesive technology ecosystem. We ensure that data flows seamlessly between platforms, enhancing visibility and operational efficiency. For instance, a retail business might utilize integration services to connect Salesforce with its e-commerce platform and inventory management system. By doing so, they can synchronize customer orders, track inventory levels in real time, and provide better service to their customers. Our Salesforce Integration capabilities include:
- Integrate Salesforce to other enterprise applications
- Salesforce integration design
- Salesforce integration development
- Integration components testing
- Integration deployment
Development and Consulting Services
